stark varg refund policy 2026 and Cancellation Policy

For most direct orders through stark varg refund policy 2026:

• 14-Day “Cooling Off” Period: You generally have a 14-day window from the date of your initial deposit to cancel your order and receive a full refund.
• Non-Refundable Deposits: After the initial 14-day window, deposits for customized motorcycles are typically non-refundable. This is because Stark begins the procurement and assembly process for your specific configuration (e.g., your chosen KYB spring rate and rear brake setup).
• Subscription Services: If you pay for premium software features (e.g., the Arkenstone premium connectivity), these are usually non-refundable once the period has started.

Return Policy for Delivered Bikes

If you have already received your Stark VARG, the return policy is highly specific:

• 30-Day Return Window: Some regions allow for a return within 30 days of delivery, but the bike must be in original, unused condition with 0 hours on the motor and all original packaging intact.
• Restocking Fees: Returns are often subject to shipping costs and potentially a restocking fee (which can be significant given the weight and logistics of the bike).
• Customized Products: Because every VARG is built to a rider’s specific weight and preference, Stark officially states they do not accept returns or cancellations once the bike has been customized and the 14-day grace period has passed.

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Stark VARG Warranty Policy (2026)

Standard Factory Warranty

Every new Stark VARG comes with a 2-year factory warranty (Standard for UK/EU/Australia).

• Coverage: This covers manufacturing defects in the electric drivetrain (motor, inverter, battery), the frame, suspension components, and the Arkenstone dash/electronics.
• Exclusions: It does not cover “wear and tear” items like tires, chains, sprockets, or brake pads. Damage from racing, stunts, or unauthorized modifications (like hacking the software) will void the warranty.

Extended Warranty Plans

As of 2025/2026, Stark has introduced extended warranty options for owners in the UK and Europe:

• 1-Year Extension: Approximately €599 (~£510).
• 2-Year Extension: Approximately €999 (~£850).
• Transferability: A major benefit is that the warranty stays with the bike. If you sell your VARG, the remaining warranty transfers to the new owner, which helps maintain the bike’s resale value.

What to do if you need a refund

If you are looking to cancel an existing order or return a bike:

Contact Your Dealer: If you purchased through a dealer (like EEMC or AEMC), your contract is with the dealer, and their specific retail refund policy will apply.

Contact Support Immediately via Email or use the “Contact” form